Why does every ProEdge Epoxy floor come with a 15 year Warranty? We want our customers to utilize their floors confidently, even if epoxy is one of the most durable surfaces on the market. Our Lifetime Warranty guards against product breakdowns and damage from typical daily use for both you and your floor.
Everything that we deem to be "normal use" is covered by our 15 years Warranty. This is a fancy way of expressing that we've got your back if there's a problem with the materials we used or how we used them. The top two reasons for failure are as follows:
Delamination. The most frequent failure of garage flooring is delamination. It happens because the base coat is beginning to peel off the floor due to a weak bond between it and the concrete.
Physical Abrasion. We know the garage can be utilized for various purposes, such as a home gym, a workshop, a place to store toys, etc. It will be beaten up! ProEdge Epoxy will send someone to take care of you if you scrape, chip, or break your floor.
We designed our warranty because we wanted to cover any incidental damages consumers might sustain while using the product. However, a few limits are listed here for the sake of transparency.
Appearance - The coating is merely decorative. Although every effort will be taken to hide any damage, faults, or imperfections in the existing concrete, they can still be visible after the final coat. The look of coated stem walls may differ from a floor finish. However, every effort will be taken to maintain uniformity. The final finish or texture may differ after completion due to the uneven nature and variance in the coarseness of the concrete at the outset. Additionally, the final coating can differ from the sample that was offered.
This 15 years Warranty is exclusive to the property owner at the time of contracting and is not transferable.
If you need a repair that is not covered by our warranty, ProEdge Epoxy will work with you. Our repair fee is the product and labor cost of the repair. Despite our best efforts, ProEdge Epoxy cannot guarantee that the coatings and chip colors will match exactly.
To contact us, please email jennifer@proedgeepoxy.com.
EVERY PROJECT DONE BY PROEDGE EPOXY SOLUTIONS IS INDIVIDUALLY WARRANTIED